What to do if your Infinix phone won't charge

By Robert

 


What to do if your Infinix phone won't charge

It is important to note that all charging problems for your Infinix mobile phone don’t have to do with the battery or the charger itself. Anyway, let’s take a look at some of the factors that perhaps could lead to charging issues for your Infinix phone

Infinix phone won't charge

Official charger.
According to our statistics, most charging issues are caused by the use of faulty or fake chargers. Always make sure you use your original Infinix charger. Most phones will not charge with a different charging cable or adaptor. Using an alternative cable from the original one will damage your phone's charging port. An original Infinix cable is specifically designed for your device to maximize its battery life.

Original Cable.
It is very important to make sure your charging cable is in good condition. Do not fold your cable on the ends and always store it in a cool place. If your phone is not charging well you can try different chargers and see if other cables work. You can also try to use your charger with a different phone to see if your cable is faulty or not.

Charging System.
After you have tried your cables on another phone and found they are working, then it is time to check whether your charging system works well. Check for bent metals or dirt in the charging port. If there is dirt, clean it with a soft brush then fix your cable to charge.

Software
Software upgrades also play a great part in solving charging issues. If you are running an older version of the software, try to upgrade it to the latest version. The software upgrade also helps to keep your device’s system more secure.

Liquid/Moisture.
Remember to check for water or moisture. Your phone will not charge if there are traces of moisture or water on the charging port. Water moisture evaporates after a few hours but you can also try to blow gently at the USB port.

Battery
Batteries are the ultimate component in a smartphone as it stores energy that makes things work on a phone. The phone battery weakens depending on how long you have been using your phone. Sometimes the battery may be faulty or damaged. At this point, you will need to visit a robertphones service center to have your battery replaced.

Source of power.
Sometimes the simplest solution like changing your power source can help. If you are charging from the wall, try a different socket or try charging from your computer. If your phone shows it is charging, then you will know where the problem is.

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Where to repair your Infinix phone not charging

robertphones is the only after-sales service provider for Infinix phones. Our service centers are situated in all major cities in countries where Infinix phones have a presence. This has made it easy for clients to fix within a short period if their Infinix phone won’t charge.

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